The AI agent by App9

The AI agent that answers your customers, with your team one step away.

Jaxia answers website chats and phone calls from your approved knowledge, captures leads, and hands conversations to your team in the App9 inbox.

Start free See how it works
  • Set up in minutes
  • Answers from your own knowledge
  • Your team sees every conversation
A customer engagement team collaborating around a laptop at a shared desk
Shared inboxAll conversations, powered by Jaxia AI
PSPriya Shah2m
Do you offer a discount for non-profits?
Jaxia AI 10:15 AM

Yes — Jaxia can answer from your approved knowledge, capture the next step, and bring in your team with full context.

Source: customer support guide
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AI answers.
People connect.

A customer-facing team sharing context around a table
The whole team sees what happened—and what comes next.

One conversation, every team.

Jaxia keeps the customer story intact while the right person joins at the right moment.

  1. SupportResolve
  2. SalesConvert
  3. Customer successGrow
  4. OperationsCoordinate

Works in the App9 inbox

Jaxia answers in the App9 inbox your team already uses for chat, email, and social conversations.

Grounded answers

Jaxia answers from your approved knowledge and cites its sources.

Human handoff

Pass conversations to the right teammate with every detail intact.

Voice support

Voice, when the moment calls for it.

Answer inbound calls, reach out proactively, and keep every conversation connected to the same customer history.

  • 24/7 coverageGive callers a useful first response, even after hours.
  • Shared call contextKeep call notes and next steps beside every other conversation.
  • Human handoffMove complex or sensitive moments to the right teammate.

Answer

Inbound calls

Jaxia can answer routine questions, capture intent, and route urgent or complex moments to a person with the context ready.

Reach out

Outbound calling

Follow up on qualified leads, service requests, and important customer moments with the history already in hand.

People + AI = a brighter tomorrow

AI that knows when people matter most.

Help every visitor. Grow every relationship. Bring in your team at exactly the right moment.

See how it works Real people.
Real progress.
Support specialist listening to a customer
Jaxia AII can help with that — here are a few options.
Sales teammate talking with a customer
Sam · SupportI’ve joined the conversation.
A diverse customer success team working together
Jaxia AIConversation summary is ready for your team.

Three teams. One shared mission.

Real people.
Real progress.

Jaxia helps Support, Sales, and Success teams work together, with AI that understands when to automate and when to bring in a human.

Support

Resolve issues faster and make every customer feel heard.

See how
A Jaxia support specialist helping a customer
“Customers feel the difference.”

Sales

Turn conversations into opportunities, together.

See how
A sales teammate speaking with a customer
“More conversations. More people. More yes.”

Success

Build lasting relationships that drive real growth.

See how
A customer success team collaborating
“We’re with our customers for what’s next.”

Simple, transparent pricing

Plans for every stage

Start free and scale as you grow. Plans are billed through your App9 account.

Free

Pilot Jaxia customer engagement with a two-seat support team.

$0 forever
  • AI answers from your knowledge
  • Lead capture and human handoff
  • Up to 2 teammates
Get started
Most popular

Premium

Run Jaxia with a five-seat team, shared inbox, workflows, and handoff controls.

$39.99 per month
  • Everything in Free
  • Workflows and handoff controls
  • 3 AI agents, up to 5 teammates
Choose Premium

Pro

Scale customer engagement to ten support seats with expanded automation capacity.

$79.99 per month
  • Everything in Premium
  • 6 AI agents
  • Up to 10 teammates
Choose Pro

Max

Run Jaxia at the highest standard capacity with 25 support seats and expanded automation.

$199 per month
  • Everything in Pro
  • 15 AI agents
  • Up to 25 teammates
Choose Max

Enterprise

For complex organizations and tailored deployments.

Custom
  • SSO and SCIM
  • Dedicated success manager
  • Custom SLAs
Contact sales